Apple parts, tools, and manuals – starting with iPhone 12 and 13 – available to individual consumers.
Apple Self Service Repair was announced yesterday.
This service will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools.
Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.
Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools and manuals.
The initial phase of the program will focus on the most commonly service modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.
Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has already doubled the number of service locations with access to Apple genuine parts, tools and now we are providing an option for those who wish to complete their own repairs.
Apple builds durable products designed to endure the rigors of the everyday use.
When an Apple product requires repair, it can be serviced by trained technicians using Apple genuine parts at thousands of locations, including Apple (in-store or by mail), AASps, Independent Repair Providers, and now product owners who are capable of performing repairs themself.
Apple Self Service Repair
To ensure a customer can sefely perform a repair, it’s important they first review the Repair Manual. Then a customer will place an order for the Apple genuine parts and tools using the Apple Self Service Online Store.
Following the repair, customers who return their used parts for recycling will receive credit towards their purchase.
Apple Self Serivce Repair is inteded for individuals technicians with the knowledge and the experience to repair electronic devices.
For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.